Hope these will answer any questions that you might have. If, not don’t hesitate to contact us on 020 7437 7700.
Do new blogs, press releases and newsletters articles appear on the site regularly?
Yes. Content is updated daily!.
Can I personalise the downloads so that my clinic’s name, logo and address are included?
Yes. Your clinic details (including address and logo) can be edited in your ‘My Account’ page (clink on your name). These will appear on all of your downloads.
Can all the Chiropractors and other staff in my clinic use the service for the one subscription?
Yes. As long as the person is working at the registered clinic when they are using the service then as many as you like can use the service simultaneously.
Can I tailor content to fit my patients’ needs?
Yes. Although all of the content is pre-written, you can edit it before you download it to make sure that it is in your style and suitable for your patients. Just mix-and-match the pre-written content on each page, save to edit later or click on ‘Download’ at the end of each page and it will be saved to your desktop. All you need to do then is either email it straight to your patient or print it off to give to them, and file. All your edited marketing materials and Report of Findings are saved for you on site, where only you can access them.
Why am I charged a deposit of £1, if the first month is supposed to be free?
There is a £1 deposit so that it is possible to register your credit/debit card details. Most banks require an amount (usually £1) to create a transaction for the monthly subscription. Your £1 will be returned to you at the end of the first month, whether you continue to subscribe or cancel, so that your trial month is always free.
Does the content on the site provide accurate and informed information?
Yes. All of the content on this site has been written by professional writers and edited by chiropractors. It follows BCA and GCC Guidelines. It is always advise to make sure that you know these guidelines (there are links on each page) and comply with them.
Is it easy to navigate your way around the site?
Yes. The program is designed to be simple and intuitive, but if you do need any pointers then each page has a ‘Help’ section (top right) that can talk you through how to make the most of that page.
Can I cancel at any time?
Yes. You can cancel at any time, there is no contract. Nothing more will be taken from your card once you cancel. Your subscription will run until the end of the month that you have paid for. You can also keep all the content that you have downloaded and use as you wish. If there are any Report of Findings that you have misplaced, then we can send you these from our back up for your files.